Toolkits that make pharmacy care implementable
From patient flow checklists to KPI dashboards—resources designed for real retail pharmacy execution.
Access note: Sample previews are publicly available. Full toolkit access is provided to pilot program participants. Request access →
Patient Care Journey Tools
Visual aids and checklists for the five-step patient care journey—designed for counter use.
Five-Step Care Journey Poster
A4 poster for counter display showing the patient care journey steps
Request AccessCounter Interaction Checklist
Quick-reference checklist for pharmacists during each patient interaction
Request AccessPatient Flow Prompt Card
Laminated card with golden questions and red-flag triggers
Request AccessChronic Care Counselling Playbooks
Condition-specific counselling guides for diabetes, CVD, asthma, thyroid, and more.
Diabetes Counselling Playbook
Scripts, adherence tips, and follow-up prompts for metformin, insulin, and oral hypoglycaemics
Request AccessCardiovascular Care Guide
Counselling framework for antihypertensives, statins, and antiplatelet therapy
Request AccessAsthma & COPD Playbook
Inhaler technique, adherence, and trigger avoidance counselling scripts
Request AccessOTC & Referral Safety Frameworks
Decision trees and red-flag guides for safe OTC recommendations and timely referrals.
Red-Flag Reference Card
Quick-reference card of symptoms requiring immediate referral
Request AccessReferral Communication Template
Structured referral note template for doctor communication
Request AccessKPI Templates & Monitoring Checklists
Baseline worksheets, weekly scorecards, and monthly evaluation templates.
Baseline Assessment Worksheet
Pre-launch data capture template for footfall, bill value, and counselling coverage
Request AccessWeekly Monitoring Scorecard
Weekly KPI tracking template with target vs actual columns
Request AccessMonthly Evaluation Report
Monthly business and patient outcome evaluation template
Request AccessAI-Enabled Counselling Resources
Sample counselling scripts, EMIMS integration guides, and dashboard interpretation guides.
Sample Counselling Script Library
Multilingual three-point counselling scripts for top 20 chronic medications
Request AccessDashboard Interpretation Guide
How to read and act on weekly AI analytics dashboard outputs
Request AccessAdherence Reminder Templates
SMS and verbal reminder scripts for chronic patient follow-up
Request Access