AI + EMIMS ENABLEMENT

Make pharmacy care consistent across every store

Multilingual counselling scripts, risk screening, predictive follow-up, and audit-ready reporting—built to scale the Pharmacy Care Model.

Clinical Disclaimer: AI + EMIMS tools support pharmacist decision-making and referral behavior—they do not replace clinician judgment or constitute medical advice. Read our Medical Disclaimer →

STANDARDIZED COUNSELLING

Consistent, Audit-Ready Scripts

AI + EMIMS provides a standardization layer for counselling: simple multilingual scripts, key precautions, storage instructions, and adherence reminders aligned to a three-point counselling model.

EMIMS provides verified drug information aligned with Indian labelling standards, supporting consistency across stores. Think of it as “quality assurance for counselling.”

Multilingual scripts (Hindi, Tamil, Telugu, Marathi, and more)
Three-point counselling: Indication → Usage → Safety
Storage and handling instructions per drug
Adherence reminders and refill timing guidance
Verified against Indian labelling standards (EMIMS)

Sample Counselling Prompt (PHI Removed)

INDICATION

Metformin 500mg is prescribed to manage blood sugar levels in Type 2 diabetes.

USAGE

Take with meals, twice daily. Do not skip doses. Swallow whole with water.

SAFETY

Watch for nausea, stomach upset, or unusual fatigue. Avoid alcohol. Return if symptoms worsen.

CHRONIC FOLLOW-UP

Continuity of Care, Not Transactions

Moving beyond transactional dispensing by supporting chronic programs: detecting refill gaps, predicting non-adherence risk, and triggering follow-up actions automatically.

Day 0

Dispense

Medication dispensed with three-point counselling and refill date set

Day 14

Check-In

Automated follow-up: adherence check, side-effect query, usage confirmation

Day 25

Refill Reminder

Proactive refill reminder sent 3 days before expected depletion

Day 28+

Escalation

Non-adherence risk flag triggers pharmacist outreach or referral

SAFER DECISIONS

Risk-Screened OTC vs Referral

AI-assisted triage and red-flag alerts improve OTC vs referral compliance, while EMIMS supports accurate drug classification and regulatory alignment.

⚠ Important: This tool supports safer patient handling and structured referral context. It does not replace clinician judgment or constitute diagnosis. Read Medical Disclaimer →

Chest pain + shortness of breath 🚨 Immediate referral to emergency

Fever > 3 days in child under 5 ⚠ Refer to paediatrician

Mild cold symptoms, adult, no comorbidities ✅ OTC appropriate

Weekly Performance Dashboard

94%

Counselling Compliance

↑ 12%

12%

OTC Referral Rate

↑ 3%

87%

Follow-up Adherence

↑ 18%

3.2

Risk Flags / Week

↓ 40%

Weekly Action List

Store 3: Counselling compliance below target — schedule coaching session
Store 7: 2 risk flags unresolved — follow up with pharmacist
Store 1: Excellent follow-up adherence — share as best practice